...I have this message for you from the Lord: Be kind in speech, gentle in action. Guard yourself carefully, for you are inclined to be severe and dictatorial, and to say rash things. The Lord speaks to you, saying, Watch and pray, lest ye enter into temptation. Harsh expressions grieve the Lord; unwise words do harm. I am charged to say to you, Be gentle in your speech; watch well your words; let no harshness come into your utterances or into your gestures. Bring into all you do and say the fragrance of Christlikeness. Let not natural traits of character mar and spoil your work. You are to help and strengthen the tempted. Let not self appear in rash words. Christ has given His life for the flock, and for all for whom you labor. Let no word of yours balance souls in the wrong direction. In the minister of Christ there must be revealed Christlikeness of character.
(GW 163.1)
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Rash, overbearing expressions do not harmonize with the sacred work that Christ has given His ministers to do. When the daily experience is one of looking unto Jesus and learning of Him, you will reveal a wholesome, harmonious character. Soften your representations, and let not condemnatory words be spoken. Learn of the great Teacher. Words of kindness and sympathy will do good as a medicine, and will heal souls that are in despair. The knowledge of the word of God brought into the practical life will have a healing, soothing power. Harshness of speech will never bring blessing to yourself or to any other soul.
(GW 163.2)
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