You have not been free from selfishness, and therefore you have not had the blessing which God gives His unselfish workmen. Your interest has been divided. You have had such a special care for yourself and yours, that the Lord has had no reason to especially work and care for you. Your course in this respect has disqualified you for your position. I saw one year ago that you felt competent to manage the Institute yourself alone. Were it yours, and you the one to be especially benefited or injured by its losses and gains, you would see it your duty to have a special care that losses should not occur and that patients who were there upon charity should not drain the Institute of means. You would investigate and would not have them remain a week longer than it was positively necessary. You would see many ways by which you could reduce expenses and keep up the property of the Institute. But you are merely employed, and the zeal, interest, and ability which you think you possess to carry on such an institution do not appear. The patients do not receive the attention for which they have paid and which they have a right to expect. (4T 99.1) MC VC

You were shown me as frequently turning away from invalids who were in need of your counsel and advice. You were presented before me as apparently indifferent, seeming rather impatient while scarcely listening to what they were saying, which was to them of great importance. You seemed to be in a great hurry, putting them off till some future time, when a very few appropriate words of sympathy and encouragement would have quieted a thousand fears, and given peace and assurance in the place of disquietude and distress. You appeared to dread to speak to the patients. You did not enter into their feelings, but held yourself aloof, when you should have manifested more familiarity. You were too distant and unapproachable. They look to you as children to a parent, and have a right to expect and receive attentions from you which they do not obtain. “Me and mine” comes between you and the labor your position requires you to perform. The patients and helpers need your advice frequently; but they feel an unwillingness to go to you, and do not feel free to speak with you. (4T 99.2) MC VC